Frequently Asked Questions

The Challenger Learning Center is located at 200 South Duval Street on Kleman Plaza in downtown Tallahassee at the corner of College & Duval Streets. We are across the plaza from Harry’s Seafood Bar & Grill and across the street from the U.S. Post Office on College Ave.

For additional directions visit: challengertlh.com/directions-parking

The most convenient parking to the Challenger Learning Center is in the Kleman Plaza parking garage. The garage entrances are located on Duval Street just south of the Challenger Learning Center and on Bronough Street south of College Avenue. After parking, take the elevator up to the Plaza level.

For additional directions visit: challengertlh.com/directions-parking

No. The parking garage is a separate business from the Challenger Learning Center. For more information on the parking garage, click here.

To begin your birthday party booking, please submit our Birthday Party Request Form. Our Sale Team will reach out shortly to confirm your request.

For questions about birthday parties, please call our sales team at 850.645.7777.

Our birthday parties are for children ages three and older. There is no maximum age.

The best place to get our showtimes is directly from our website by clicking here.

Click here for pricing information and group rates. Call our Sales Coordinator at 850.645.7777 for group rates.

IMAX and Planetarium shows start promptly at their scheduled times with limited pre-show trailers. We are unable to delay show start times.

The Challenger Learning Center is unable to refund movie tickets to the IMAX Theatre. Exceptions to the refund policy include technical difficulties, the closure of the facility due to weather or other extenuating circumstances.

Hollywood Pre-Order Policy:
No refunds or exchanges are permitted on completed IMAX ticket sales. School groups may reserve a block of tickets to a specific showing and pay upon arrival for the actual number of seats needed. All other groups, reserving a block of tickets or a private showing, must pay the total balance upon making a reservation. Rain check vouchers may be issued due to technical difficulty or other circumstance, at the discretion of CLC management.

Membership can be purchased online or in person at our box office. For additional instructions, please click here. 

Yes, all levels of our memberships can be purchased as gifts. When you fill out the form, please note whether you would like to receive the packet or if you would like it sent to the person you are purchasing it for. Click here to complete a membership form. 

No, Challenger Learning Center of Tallahassee is a stand-alone theatre. Our complimentary ticket passes are valid for our theater only.

Children, living in the same household as the membership holder and under the age of 18, are covered in the Family Membership. Duo memberships are valid for two designated individuals; this can be one adult and one child.

Membership cards can take up to 10 business days to arrive. Your membership is active as soon as you purchase it. Until you receive your card, simply show your receipt of purchase and a valid photo ID at the Box Office.

If you have forgotten to bring your membership card with you, no problem! Just verify your information at the Box Office and you will be able to redeem your benefits. If you have lost your membership card, please call the sales coordinator at 850.645.7777. After your information is verified, your new card will be on the way.

Not currently, but we do offer donation and sponshorship opportunites. Learn more about these options by clicking here.

For Summer Camp, our youngest campers need to have completed kindergarten. For Fall and Spring Day camps, our youngest campers must be enrolled in a full-day kindergarten program.

If a space becomes available for your camper (due to a cancellation or capacities increased), the sales coordinator will contact you promptly to verify your continued interest in the securing the spot and to collect your payment. If the sales coordinator is not unsuccessful in reaching the contact person, they will leave a message including a deadline to respond. The parent/guardian must respond by the deadline to avoid the space being offered to the next camper on the waiting list.

If a camp is marked “Limited Spots Still Available,” that indicates that there are 4/less spots still available in the camp. This indicator is meant to alert parents/guardians that very few spots are still available. Registrations are processed on a first-come, first-serve basis and registration is complete and confirmed upon receipt of full payment, so if a camp has a “Limited” indicator, it is recommended that you complete your registration as soon as possible. Camps without a “Full” or “Limited” indicator likely have 5+ spots still available; however, frequently multiple registration forms are submitted at one time, before staff has an opportunity to update indicators on the website. Staff updates the website as close to real time as possible.

We require a new registration form for each camp session (Fall, Winter, Spring and Summer) for a variety of reasons. One, we ensure that we have up-to-date information (contact, medical, etc). Two, the authorizations (liability, travel, media, etc) are only valid for that particular session; we need a new signature each time you register your child for a camp. Additionally, we keep your private information secure; camp records (full registration forms) are not stored past the following camp session.

The media release gives Challenger Learning Center, FSU and FAMU permission to photograph and/or videotape your child in conjunction with Camp Challenger for use on our website, promotional brochures, social media platforms or local news. Additionally, videos from the Camp Challenger Showcase during Summer Camp are posted to the CLC YouTube channel.

If your child is in 4th grade or above, you may send money for your child to purchase snack from concessions. You may pre-order snack for K-1 and 2-3 campers at check-in. The pre-order option is available each day and is entirely voluntary. The pre-order options will be sent out with the parent/guardian information letter the week prior to the camp session. 

Payment is due in full upon arrival. We accept cash, checks, credit cards (VISA, MasterCard, American Express & Discover), and purchase orders.

Space Mission Simulation groups are sold as packages. Bringing less people will not change the price. Your group cannot exceed the maximum number of participants due to space restraints in the simulator.

9-16 participants for mini-missions; 16-32 participants for full missions.

Only teachers and school personnel are permitted in the Space Mission Simulator. We request that parents observe the program from outside our Mission Control room for no additional charge.

If the field trip is cancelled in writing more than 48 hours in advance of the arrival time, there is no monetary penalty. If the field trip is cancelled in writing less than 48 hours in advance of arrival time, the school/organization that booked the field trip is liable for one hundred percent of the field trip cost. We ask that you please notify us as soon as possible of changes to your plans by contacting the sales coordinator.

The Challenger Learning Center is a not-for-profit organization. A limited number of scholarships are made available from time to time thanks to the generosity of donors. Contact our education department at 850.645.7773 or sales department at 850.645.7777 for more information.

Yes! If you, your business, or a local organization would like to sponsor a school group for a space mission simulation, click here for information.